We started NovaMed with a simple belief: that the friction between a patient and their care team is a solvable engineering problem. Every waiting room, every hold line, every paper form — we're here to eliminate them.
Founded in 2022 by a team of physicians, engineers, and healthcare designers, NovaMed has grown to serve 12,400+ patients across 9 states — with a single mission: give every person the care they need, when they need it, without barriers.
Every product decision starts and ends with one question: does this make it easier for a patient to get care? We don't ship features that serve operations at the expense of the patient experience.
Healthcare data is among the most sensitive information that exists. We are HIPAA-compliant by default, end-to-end encrypted, and we will never sell patient data to advertisers or third parties.
Healthcare disparities are real and measurable. We actively recruit providers from underrepresented backgrounds, offer multi-language support, and have sliding-scale pricing for uninsured patients.
Every clinical feature we build is reviewed by our medical advisory board. Our AI triage models are validated against clinical outcomes, not just user engagement metrics.
No surprise bills. No hidden fees. No algorithmic dark patterns. We publish our pricing clearly, explain how our AI works, and tell patients exactly how their data is used.
Healthcare moves slowly by nature. But the technology that supports it shouldn't. We ship continuously, respond to patient feedback weekly, and deploy improvements without downtime.
NovaMed was born in a hospital waiting room. Co-founder Dr. Marcus Webb spent 4 hours waiting for a 12-minute appointment — and came out determined to fix it.
Today, that frustration has become a platform used by thousands of patients and hundreds of providers who believe healthcare can — and should — work better.